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Say this when you have to deliver bad news (and keep people's trust) Save this so you never forget you'll need it! Follow for more @yasarahmad_ I'm Yasar I've led global teams for the past 15 years delivering bad news at work that people don't want to hear. Here's where most managers get it wrong: They think the bad news is what damages trust. It's not. It's how you deliver it. Here's what NOT to say—and what to say instead: Don't say:
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